Insulation FAQ

1. Why should I make sure that my home insulation is effective?

Heat gain and loss without insulation is substantial, as indicated in the diagram below. Insulation can greatly reduce these gains and losses by over 70%, not only making your home more comfortable but also reducing your energy bills and carbon footprint. By reducing the dependence on heating and cooling, insulation reduces energy consumption which in turn reduces the production of greenhouse gases.

 

*Image taken from our supplier, Autex

2. What part does the government play in this?
The government created the Homeowner's Insulation Program to encourage householders to increase the energy efficiency of homes and to create jobs.

The program commenced on 3 February 2009 under a rebate scheme and from 1 July 2009 to 31 August 2009 options for separate arrangements for owner- occupiers and rental properties were introduced.

3. How much is the government rebate now?
From the 1st of November 2009, the government rebate is $1,200 and it is subjected to changes at any time. The rebate covers material and labour costs. Householders will have to pay the difference, or full amount if ineligible.

4. When is the rebate ending?
31st December 2011 or until the date when Program funds have been fully allocated.

5. How do I know if I am eligible for the rebate?
To be eligible for the rebate, you will need to be:

• You are an Australian citizen or permanent resident aged 18 years or over.
  
• You are the owner occupier or beneficial owner of the residence or
• You are a tenant of the dwelling who has evidence of the Landlord’s permission (letter from the Landlord or Landlord’s agent) to install Ceiling Insulation in that house.
• You have not received government assistance in insulation or solar hot water at any other home.
• You do not have existing insulation or
• Your current insulation is damaged or not effective (very thin).

* From 1 December 2009, you will need to obtain 2 genuine independent quotes from two businesses on the Installer Provider register.

Search on the Installer Provider Register here

6. I will like to have insulation installed in my rental home.
If you have not installed insulation in any of your other homes, you can have it installed in your rental home.

7. I don't know if I have insulation. Where do I look?
You can check it yourself by looking through the manhole access in your home's ceiling.

8. What insulation material will I be getting?
You will be getting GreenStuf, a thermally bonded insulation manufactured from 100% polyester fibre.

GreenStuf properties:

• Non-irritant, non-toxic and non-allergic
• Made from recycled PET bottles fully recyclable to reduce land fill
• Fire-safe and fully complies with the Building Code of Australia
• Moisture damage resistant
• Long term stability and performance, 50+ years rating
• We provide insulation with an R value of 3.5
• Excellent acoustic properties

9. What is the cost of the material?
We charge a maximum of $11.70 per square meter, as recommended by the government.

10. What is Regen Power's installation procedure? 
Please refer to the steps below:

1.   We will ask a few standard questions to roughly see if you are eligible for the rebate.
2.    If you might eligible, we will schedule a FREE home assessment for you.
3.    Our home assestors will contact you to schedule a date and time for your home assessment.
4.    After you home assessment, your eligibility for the rebate is determined.
5.    If you are eligible for the rebate, we will send you a quote usually via email. Let us know if you will like to have your quote sent in other ways.
6.    Once you receive your quote, sign it and make the payment for the difference, if there are any.
7.    Return your signed quote to us via email, fax or post.
8.    We will contact you with the date of your installation. Extra payments must be made before installation.
9.    Your insulation gets installed! 

* Your quote will be valid for 30 days.

* Insulation material will be delivered to your home on the day before installation. 

11. How long will my installation take?

Installation work is generally carried out in 2 - 3 hours. 


Your question not in the list? Please post your question in the comments section and we will update our FAQ. 

Thank you!